Refund and Returns Policy

Refund and Cancellation Policy

At Dubai Desert Adventures, we strive to provide a flexible and customer-friendly experience.

1. Payment Options:
   • You may choose to pay upon arrival for the activity or pay online after booking confirmation.
2. Cancellation:
   • You can cancel your booking up to 24 hours before the scheduled activity without penalty.
3. Refunds:
   • If payment has been made in advance, you may request a full refund if the cancellation is made at least 24 hours before the booked time.
   • No refund will be issued for cancellations made within 24 hours of the activity time.
4. How to Request a Refund:
   • To request a refund, please contact us at info@dubaidesertadventures.com or call +971 50 3800 133. Refunds will be processed within 5-7 business days.

We aim to offer the best possible customer experience and flexibility to ensure your adventure with us is hassle-free.