Refund and Cancellation Policy
At Dubai Desert Adventures, we strive to provide a flexible and customer-friendly experience.
- Payment Options:
- You may choose to pay upon arrival for the activity or pay online after booking confirmation.
- Cancellation:
- You can cancel your booking up to 24 hours before the scheduled activity without penalty.
- Refunds:
- If payment has been made in advance, you may request a full refund if the cancellation is made at least 24 hours before the booked time.
- No refund will be issued for cancellations made within 24 hours of the activity time.
- How to Request a Refund:
- To request a refund, please contact us at info@dubaidesertadventures.com or call +971 50 3800 133. Refunds will be processed within 5-7 business days.
We aim to offer the best possible customer experience and flexibility to ensure your adventure with us is hassle-free.